Support & Assistance

We are here to help.

Get fast assistance with your deposits, automated savings rules, withdrawals, or chama management.

In-App Ticket System

Logged-in users have direct access to our secure ticketing portal inside the dashboard, tracking transaction logs automatically.

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Common Questions & Guides

M-Pesa Deposit Delays

If your STK push didn't appear instantly, check network connection or submit a ticket referencing your transaction code.

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Withdrawal Settlement

Withdrawals are processed directly to your registered mobile money or bank account within normal settlement hours.

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Account Verification / KYC

Ensure your legal name matches your M-Pesa phone registration to expedite automatic tier updates.

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Chama Setup & Rules

Group leaders can configure automated contribution schedules and track member payouts seamlessly.

Read guide →

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